Frequently Asked Questions:

disney magic bandsWhat will I use for my Room Key? Disney provides KEYS TO THE WORLD cards that can you used for room access as well as other experiences on property. These are free of charge and can be picked up at the lobby on arrival. Alternatively, you can also purchase magic bands to enhance your stay (see below).

Will I get Magic Bands? Optional magic bands may be selected through your Disney Experience Account after your reservation is made. The prices vary depending on the design. Note that magic bands can be used for multiple trips if you save them.

How will Magic Bands be sent? If you order soon enough, Disney will postal mail them to you. If you book at the last minute, they will be normally be available for pickup at the hotel desk. They can also be purchased at various disney stores.

What if my key or band does not work? Cards and bands normally come preloaded with your information. If you experience any issue, please visit the lobby where the staff will instantly rescan the cards or bands for you.

Can tickets be links to Magic Bands? Yes. You can link any disney tickets to your magic bands through the My Disney Experience interface. Read the section below for info on saving money and time by purchasing wdw tickets through us.

How do I add tickets? Your will receive information on how to add tickets after your reservation is confirmed. You can get tickets through disney directly, at the gate, or through us. All methods will link to your disney account and magic bands. On multi-day tickets, buying through us will normally save you anywhere from $10-$50 per person (the savings really add up). You can elect to receive tickets instantly via email, or via postal mail.

Please explain the rental process in a nutshell: You would be amazed how easy it is to rent through DVC owners. Simply follow these steps:

1] Use our dvc availability calendar to search for open dates in the DVC system.
2] Find open dates and resorts which match your needs and budget.
3] Request booking at this link with your guest names.
4] Our team springs into action, finding you a rental match.
5] On match, we contact you with details and an invoice for you to approve.
6] You review and approve the invoice
7] We send you confirmations and multiple welcome emails.
8] Go have fun at WDW!

What are my payment options? Refer to our payment rules page for those rules.

Do you need to be a DVC owner to rent? No -- Anyone can.

How long does It Take to find an reservation match? Usually 6-48 hours. We will let you know either way.

What Is The best time to book? DVC bookings open up officially at the 11 month mark. Please refer to our best time to book a dvc resort page for specific information on using timing to your advantage.

What if you can't book my desired reservation? We will contact you if your dates are sold out. We will NOT charge you if we can't fill your reservation. Always be flexible and give us alternates. We ask that you give us 6-72 hours to check dates and work with the owners to find a match.

Are reservations in my name? Yes. When you arrive you will identify yourself with a photo ID. The check-in desk has the renters name (you) only on their screens

What is a DVC resort? As Walt Disney World expanded, Disney decided to sell timeshares in some of their best resorts. These luxury resorts are partially owned by each vacation club member and these members pay up front for use of these resorts for upwards of 30+ years. These are the same luxury resorts that disney rents out itself (Animal Kingdom Lodge, Beach Club, etc).

Guests renting through the DVC (Disney Vacation Club) are treated just like regular resorts guests except that housekeeping only comes once a week (usually on WED or at the end of your stay). Units are typically larger and more appointed than a regular disney hotel room. Deluxe studios have kitchenettes, one bedroom and larger units have full living rooms and full kitchens (not to mention laundry machines). 2 bedroom units are as large as condos and small homes.

What is the Disney Vacation Club ??? Disney offers partial ownership for 30+ years to several of their high end resorts to individuals. Disney Vacation Club owners purchase rights to these Disney facilities, kind of like a timeshare except with Disney magic spun into it. Each Disney vacation club owner has access to all of DVC facilities including Bay Lake Tower, Fort Wilderness, Old Key West, Boardwalk, Animal Kingdom Lodge, etc....

DVC owners typically do not use all of their vacation days each year and often have extras. Members have the option of rolling them over each year or doing something else with them. DVC owners rent then out here.

Do nights all cost the same? No. Each day, room type and resort has a weight assigned to it. That is how the system works. For instance, getting a room on a weekend (or holiday) cost more than on a weekday. Our cost calculator will show you what the costs are of days and resorts.

What resorts are most affordable? Each resort has a set demand and rate. The least expensive resorts in order are Old Key West, Animal Kingdom and Saratoga Springs. When requesting a rental, choose one of these as a backup as their dates are easier to get. They are all deluxe resorts and gorgeous.

What is max occupancy of each room? See our dvc occupancy limit page for information on each room type.

What are the bed configurations of each resort? See our dvc bed configuration page for information on each room type.

Will I really save up to 60%? Savings vary by date and resort. Disney Vacation Club members, who are renting to you, get huge discounts on their suites and villas because they paid in advance for 30+ years for their rooms. Just check out Disney's site for a comparison on how much you save.

Do we ever offer special sales? DVC Owners sometimes offer last minute deals. To sign up for these click here to add yourself to our flash sale notification system. In addition, you can make your phone send an alert whenever you get an email from us.

How do we keep you safe: Your vacation is an investment. Refer here to see how DVCreservations helps protect both owners and renters. Happy vacations are also safe ones.

Can my reservation status be verified online: Yes. You will receive a disney reservation number which is used to check the WDW website directly through this link or from the My Disney Experience website.

Refund policies: DVC owners give up their vacation points to fill your rental -- as such, there are no refunds after booking. Owners commit their points to you and you commit to the reservation. Note: we always recommend getting travel insurance if you think you may have issues.

Is your availability calculator accurate? The availability calculator gives a rough estimate of sellout conditions at specific resorts during any given month. As it is an estimate, the only way to confirm open dates is to proceed to the reservation request page.

Can I check availability on Disney's sites? No. Disney's availability system is different from the DVC one as they have different rooms.

Disney's site Says its available: Why? Disney rents a certain number of rooms as DVC rooms. The rest it keeps for itself to sell on its own. The disney site can not be used (in any way) to look for DVC room availability.

What does SELLOUT on the calendar mean? It means that our staff has detected these dates are gone and we would recommend searching other resorts or dates.

What does UNLIKELY on the calendar mean? It means that the date recently sold out. There may be a very small chance it is available.

Can I Make Dining Reservations? Yes. You can do this even before you rent on disney's website. In fact, you do not have to have a dining plan to make dining reservations.

Can I add Dining Plans? Yes. See here.

Can I see Dining Plan pricing? Yes. See here. Dining pricing through DVC is the same as it is through disney directly.

Are free Dining Plans offered? No. DVC rentals offers reduced stay rates on Disney Vacation Club rentals but you will not get free dining offers.

Can I use Magical Express from the airport? Yes. During 2021 Magical Express transportation is available to and from Orlando International (MCO) free of charge to all dvc guests. Please note it will not be available starting 2022. You must register for it ahead of time (at this link).

Is Magical Express available at other airports? No. Disney only offers the service from Orlando International (MCO).

How do I register for Magical Express? Please (signup here).

Do all DVC resorts offer Magical Express? It is available at all Disney World DVC resorts. It is not available in California or Hawaii.

Can I use Disney bus and gondola transport on property? Yes. DVC renters are just like any other guests. You can use bus, boat, gondola and monorail services free of charge in the parks, resorts, as well as downtown disney (disney springs).

Can I Take Advantage of Extended Park Hours? Yes.

Can I Use the DVC members Lounge in EPCOT? No.

Do I get free WIFI? Yes.

Is parking free Yes. At your resort and at the parks.

Can I Use Magical Express? Yes. See here.

Is a pack-and-play provided? Yes. Each room should have one by default

Is trash emptied daily? Yes.

When are toiletries and towels replaced? If you are staying less than 8 nights, this occurs on day 4. If you stay more than 7 nights, this occurs on day 4 and 8. Fresh towels are also provided at all pools.

When is bedding replaced? If you are staying less than 8 nights, there is no bedding service. If you stay more than 7 nights, this occurs on day 4 and day 12.

Do I have access to Laundry Facilities? Each DVC resort has public laundry machines. If you stay in a one-bed villa or larger, your room has its own private laundry machines!


© 2017-2021 DVCreservations.com. Disney, Walt Disney World, Disney Resort Names, and the Disney logo(s) are 100% copyright the Walt Disney Company. This web site is not affiliated in any way with the Walt Disney Company nor any of it's affiliates or subsidiaries. DVCreservations.com is a DVC rental service to allow for DVC members to rent their properties easily and safely. Disney Vacation Club, Disney logos and any resort names are presented for information purposes only. For official information on Walt Disney World, Disney Vacation Club purchases as well as offical hotel booking information please visit disney.com directly.