Highlights
How am I provided with my room key? You have access
to your dvc room in a number of ways. Your registered disney app (when linked to your room and reservation) can open your door. In addition, a free
KEYS TO THE WORLD card is provided for room access and other experiences. These cards can be picked up
at the lobby on arrival. We recommend getting cards in all cases (even if your app if working).
Alternatively, you can purchase magic bands to enhance your stay (see below).
Can I use Magic Bands? Magic bands may be purchased online and at the resorts. They are completely optional. When properly linked to your
stay, via your your
Disney Experience Account, they can be used as room keys and payment wallets. Magic bands
can actually be used during multiple stays, so do not discard them.
What if my key or band does not work? Cards and bands normally come preloaded with your information. If you experience any issue,
please visit the lobby where the staff will instantly rescan the cards/bands for you.
Linking tickets to bands and cards: You can link any disney tickets to your magic bands and cards through the
My Disney Experience interface. Read the section below for info on saving money and time by purchasing
wdw tickets through us. We recommend
always having the front desk test your bands/cards on arrival.
How do I add tickets? You can get tickets through disney directly, at the gate, or
through us.
All methods will link to your disney account and magic bands. Use your
Disney Experience Account to
register tickets to specific parties.
Please explain the rental process in a nutshell: You would be amazed how easy it is to rent through DVC owners. Simply follow these steps:
1] Use our
dvc availability calendar to search for open dates in the DVC system.
2] Find open dates and resorts which match your needs and budget.
3] Request booking at
this link with your guest names.
4] Our team springs into action, finding you a rental match.
5] On match, we contact you with details and an invoice for you to approve.
6] You review and approve the invoice
7] We send you confirmations and multiple welcome emails.
8] Go have fun at WDW!
What are my payment options? Refer to our
payment rules page for those rules.
Do you need to be a DVC owner to rent? No -- Anyone can.
How long does It take to find a reservation?? Usually 6-48 hours. We will let you know either way.
What is the best time to book? DVC bookings open up officially at the 11 month mark. Please
refer to our
best time to book a dvc resort page for specific information on using timing to your advantage.
What if you can't book my desired reservation? We will contact you if your dates are sold out.
We will NOT charge you if we can't fill your reservation. Always be flexible and give us alternates. We ask that
you give us proper time to check dates and work with the owners to find a match.
Are reservations in my name? Yes. When you arrive you will
identify yourself with a photo ID. The check-in desk has the renters name (you) only on their screens
Is there an fee added for extra guests? No. Your guest list may be up to the
dvc occupancy room limit
with no added fee. Note well: your guests must be officially registered in all cases.
Can I add names to my guest list later? Yes. You do not need to give us your entire guest list
right away. If you wish to add guests later, please (for safety) allow at least 14 days for alterations.
What is a DVC resort? As Walt Disney
World expanded, Disney decided to sell timeshares in some of their best resorts. These luxury resorts are partially owned by each vacation club member and these members pay up front for use of these resorts for upwards of 30+ years. These are the same luxury resorts that disney rents out itself (Animal Kingdom Lodge, Beach Club, etc).
Guests renting through the DVC (Disney Vacation Club) are treated just like regular resorts guests
except that housekeeping only comes once a week (usually on WED or at the
end of your stay). Units are typically larger and more appointed than
a regular disney hotel room. Deluxe studios have kitchenettes,
one bedroom and larger units have full living rooms and full
kitchens (not to mention laundry machines). 2 bedroom units are as large as condos and small homes.
What is the Disney Vacation Club ??? Disney offers partial ownership for 30+ years to several of their high end resorts to individuals. Disney Vacation Club owners purchase rights to these Disney facilities, kind of like a timeshare except with Disney magic spun into it. Each Disney vacation club owner has access to all of DVC facilities including Bay Lake Tower, Fort Wilderness, Old Key West, Boardwalk, Animal Kingdom Lodge, etc....
DVC owners typically do not use all of their vacation days each year and often have extras. Members have the option of rolling them over each year or doing something else with them. DVC owners rent then out here.
Do nights all cost the same? No. Each day, room type and resort has a weight assigned to it. That is how the system works. For instance, getting a room on a weekend (or holiday) cost more than on a weekday. Our
cost calculator will show you what the costs are of days and resorts.
What resorts are most affordable? Each resort has a
set demand and rate. The least
expensive resorts in order are Old Key West, Animal Kingdom and Saratoga Springs. When
requesting a rental, choose one of these as a backup as their dates are easier
to get. They are all deluxe resorts and gorgeous.
What is max occupancy of each room? See our
dvc occupancy limit page for information on each room type.
What are the bed configurations of each resort? See our
dvc bed configuration page for information on each room type.
Will I really save up to 60%? Savings vary by date and resort. Disney Vacation Club members, who are
renting to you, get huge discounts on their suites and villas
because they paid in advance for 30+ years. Just check out
Disney's site for a comparison on how much you save.
Do we ever offer special sales?
Periodically. To sign up for these
click here to add yourself to our flash sale notification system.
In addition, you can make your phone
send an alert whenever you get an email from us.
Are Water Parks Free in 2025?
Disney has announced that all wdw resort guests will receive a free admission to a water park on their 2025 arrival day. Rooms using the disney vacation
club are included in this offer. Please see
this page for more details.
How do we keep you safe: Your vacation is an investment.
Refer here to see how
DVCreservations helps protect both owners and renters. Happy vacations are also safe ones.
Can my reservation status be verified online: Yes. You will receive a disney reservation number which is
used to check the WDW website directly
through this link or from the
My Disney Experience website.
Refund policies: DVC owners give up their vacation points to fill your rental -- as such, there
are no refunds after booking. Owners commit their points to you and you commit to the reservation.
Note: we always recommend getting
travel insurance if you think you may have issues.
Is your availability calculator accurate? The
availability calculator gives a rough
estimate of sellout conditions at specific resorts during any given month. As it is an estimate, the only way to
confirm open dates is to proceed to the
reservation request page and
make a request.
You always have the right to review (and approve or deny) a complete invoice before completing any booking.
Can I check availability on Disney's sites? No. Disney's availability system is different from the DVC one as
they have different rooms.
Disney's site days dates are available: Why? Disney rents a certain number of rooms as DVC rooms. The rest
it keeps for itself to sell on its own. The disney site can not be used (in any way) to look for DVC
room availability.
What does SELLOUT on the calendar mean? It means that our staff has detected these dates are gone
and we would recommend searching other resorts or dates.
What does UNLIKELY on the calendar mean? It means that the date recently sold out. There may be a
very small chance it is available.
Can I Make Dining Reservations? Yes. You can do this even before you rent on disney's website. In fact, you do not have to have a dining plan to make dining reservations.
Can I add Dining Plans? Yes. You must use our site (
see here) to add a plan.
Can I see Dining Plan pricing? Yes.
See here. Dining pricing through DVC is the same as it is through disney directly.
Are free Dining Plans offered? No. DVC rentals offers reduced stay rates on Disney
Vacation Club rentals but you will not get free dining offers.
How do I use airport bus service? Disney is no longer providing magical express service from Orlando International; however, third parties
are now providing that service at an affordable cost. Please review
this link to signup for airport-to-resort
service.
How do I register for Airport bus service? Please (
signup here).
Is bus service available on Disney property? Yes. All DVC guests are treated like any other disney hotel guests, and have free access to bus transport
throughout the resorts and theme parks.
Is boat and gondola service available? Yes. All DVC guests can also use boat and gondola (Disney Skyliner) service to transport between resort and park areas.
These services are free of charge.
What are DVC check-in and check-out times? Arrivals for DVC guests are at 4pm and check-outs are at 11am.
Are late check-outs permitted? Unfortunately, DVC does not allow requests for late check-outs. Please make sure to abide by 11am deadlines.
Can I drop my bags if I arrive early? Please visit the concierge on arrival if your party has arrived early. As space permits, the resort will hold your
bags for you while you go eat and play.
Will disney transfer bags? If you are staying at more than one Disney hotel during your stay, the concierge can usually help transfer your bags on your move day. To register this request, please
visit the concierge desk on arrival (as soon as you can) and you will be presented with instructions.
Can I take advantage of Extended Park Hours? Yes.
Can I use DVC members lounges in the parks? Negative.
Do I get free WIFI? Yes.
Can I access dvc park lounges? Negative. A DVC member must be with you to enter the dvc park lounges in Epcot and Magic Kingdom.
Is parking free Yes. At your resort and at the parks.
Are pack-and-play units or cribs provided? Pack-and-play units can be requested in advance and there is no charge. Please alert us as soon as possible (14 days before your trip is proper) so
we can alert house keeping to put one in your room. In addition, a limited number of cribs are available. These are first-come-first-serve at the front desk and can not be reserved in advance.
Is trash emptied daily? Yes.
When are toiletries and towels replaced? If you are staying less than 8 nights, this occurs on day 4. If you stay more than 7 nights, this occurs on day 4 and 8. Fresh towels are also provided at all pools.
When is bedding replaced? If you are staying less than 8 nights, there is no bedding service. If you stay more than 7 nights, this occurs on day 4 and day 12.
Do I have access to Laundry Facilities? Each DVC resort has public laundry machines. If you stay in a one-bed villa or larger, your room has its own private laundry machines!
What is a DVC resort? As Walt Disney
World expanded, Disney decided to sell timeshares in some of their best resorts. These luxury resorts are partially owned by each vacation club member and these members pay up front for use of these resorts for upwards of 30+ years. These are the same luxury resorts that disney rents out itself (Animal Kingdom Lodge, Beach Club, etc).
Have Questions?
